How to Obtain Immediate Support for Your HOA or Condo
For immediate assistance, it’s important to contact the right support team based on your role in the community:
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Board Members: Current client board members should reach out directly to their assigned community manager for urgent matters. Your community manager is your primary point of contact and can assist with specific management issues or emergencies. You can find their contact information in the Board/Management Portal or reach out through their direct line.
- Residents and Homeowners: For urgent inquiries, residents and homeowners should contact RealManage's Resident Support Group. This team is available to provide comprehensive and bilingual support with trained staff Monday through Friday, 7:30 a.m. to 7:00 p.m. Central Time. You can reach them by phone at 1-866-473-2573 or via email.