The Value of a RealManage Partnership

We partner with community boards to take on the administrative and operational burden so you can focus on what matters most – realizing the full vision for your community

As a board member, you’re tasked with ensuring your community operates at its highest potential. As your partner, RealManage helps you achieve that goal, with advanced and personalized HOA management services that facilitate your community’s ongoing growth and development. We deliver our professional services with a local touch, supported by our extensive national resources. Our team of experienced professionals will work closely with you to manage day-to-day operations, provide expert guidance, and implement best practices that align with your community’s goals.

Board Members Who Live in a RealManage Community

As a community association board member, you can expect proactive, transparent communication and access to industry-leading tools and technology. From streamlined financial reporting to responsive management services, RealManage is dedicated to helping your community thrive, ensuring that both board members and residents feel supported and empowered.

The Core Challenges Community Boards Face

Lack of Management Company Engagement

Management Companies and Community Managers are slow to respond and have poor communication with the board.

Concerns with Financial Management and Visibility

Lack of visibility into financials creates risk for the community and the board – i.e. fraud mitigation, and delayed financial reporting

Inefficient Community Management

Operational inefficiency requires additional time and energy from board members, burdening them with administrative tasks

Lack of Value & Poor Resident Experience

Ineffective and reactive community managers fail to add value and contribute to poor resident experience

Operational & Administrative Challenges

Challenges in collecting assessments, delivering violation letters, and communicating across their communities

“We believe board members deserve to live in and enjoy their community, knowing that RealManage is always beneath the surface, working tirelessly to make it all possible.”

iceberg Budgets & Resource Planning Resident Experience Community Involvement Board Management Accounting & AP/AR Amenity Fulfillment Tax & Audit Filings Policy Enforcement Billings & Collections

The RealManage Advantage

RealManage provides you with professionally trained management and operational excellence driven by our end-to-end software platform

Our Value Principles

Transparency

Access to needed information that is right and right-at-your-fingertips

Financial Health

Reliable financial reporting, accurate and timely billing/ invoicing, collections and payment

Communications

Easy, two-way communications with homeowners and boards

Community Needs

Responsive action supporting the needs and wants of the community

peace of mind

Peace of Mind

Confidence that the work of community management is done correctly

Operational Excellence

Leverage industry best practices for association management from our experience with diverse communities.

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End-to-End Software Platform

Our comprehensive platform satisfies all functional areas of community management with real-time visibility.

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Proven Professionalism
& Expertise

Certified expert management resources and leaders that live in your market.

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Tailored Management Services

We simplify HOA management so you can focus on what matters most — realizing the full vision for your community.

  • Best-in-Class Technology – Built from the ground up, our secure and powerful HOA management software platform enables service and operational excellence.

  • Full Transparency – A single login gives you complete transparency, 360-degree operational visibility, on-demand financial reports, streamlined communications — critical for making informed decisions and leading your community more effectively.

  • Local Expertise, National Strength – Trained and experienced local managers and support teams deliver effective solutions to boost value and lifestyle.

TYPES OF COMMUNITIES WE SERVE

RealManage provides advanced homeowner association management services that streamline operations, enhance development, and deliver seamless HOA management.

We’re known for combining personalized and responsive attention with a wide array of national tools and resources. The result? Tailored expertise and strategic support that align with your community’s unique needs and goals.

A condominium owner’s association is comprised of condominium owners. Condominium owners own their individual units and have joint ownership of the building and grounds with other units. COA fees not only cover common areas but the fees also cover building repairs and maintenance.

Achieve excellence in condo management by selecting RealManage.  With us, you gain a trusted partner committed to enhancing property values, fostering community harmony, and staying ahead of industry trends

A master-planned community is a residential community usually comprised by a large number of homes. As an owner, you own your lot and/or living unit, and the community owns common areas for the owners’ use and benefit. Master-planned communities often consist of more than one residential community association, with numerous amenities such as pools, a clubhouse, parks, and playgrounds. They may also contain commercial elements, like restaurants.

RealManage has a wealth of experience handling the wide scope of management challenges master-planned community associations face. Your board of directors can rest assured we’ll deliver expert guidance, responsive service, operational excellence, and advanced technology to simplify the management of your master-planned community and help ensure its success, both now and in the future.

Mixed-use communities blend residential condominiums and commercial elements, such as offices, restaurants, bars, and retail. They include larger live-work communities in suburban areas, and high- or mid-rise condo communities, also called “vertical developments,” often located in urban settings. Mixed-use communities help reduce sprawl and make it desirable to live near downtown dining, shopping, and events.

RealManage has a wealth of experience handling the wide scope of management challenges mixed-use community associations face. Your board of directors can rest assured we’ll deliver expert guidance, responsive service, operational excellence, and advanced technology to simplify the management of your mixed-use community and help ensure its success, both now and in the future.

High-rise communities offer a unique urban lifestyle, often featuring luxurious amenities and a vibrant social environment that defines the character of the community. The lifestyle structure in a high-rise setting is crucial, bringing residents together through shared spaces and activities that create a sense of connection and excitement. Whether your high-rise community boasts rooftop pools, state-of-the-art fitness centers, elegant lobbies, concierge services, resident lounges, or social events, RealManage is committed to maintaining these features at the highest standard of excellence. We ensure your community remains a prestigious and welcoming place for residents to call home.

Active adult communities traditionally have a resort vacation feel with numerous amenities and social activities. Therefore, an active adult lifestyle structure is one of the most important components of the community’s identity and brings together the residents in various activities and organizations. Lifestyle creates the excitement and vibrancy needed for a healthy community. Whether your community has fitness centers, luxury spas, pools, pickleball, tennis, golf, social clubs, fine dining, or equestrian activities, RealManage is prepared to maintain the lifestyle at the highest standard of excellence. We make the association a place for residents to call home.

New residential developments require a thoughtful and strategic approach to community management, with a focus on establishing a welcoming and well-structured environment for residents. These communities often feature modern amenities, landscaped common areas, and innovative design elements that set the tone for a vibrant neighborhood. RealManage specializes in supporting new residential developments by ensuring seamless management from the ground up, including efficient operations, tailored services, and exceptional maintenance standards. We work closely with developers and residents to create a thriving community that feels like home from the very beginning.

Onsite community association management provides a full range of dedicated services to oversee and optimize the day-to-day operations of a residential community. This comprehensive management approach handles everything from board and meeting management to promptly addressing resident inquiries.

Onsite managers, who typically have an office on the property, make sure the community’s unique needs are effectively met with tailored solutions. From organizing meetings and managing finances to supporting community events and fostering a positive living environment, on-site community association management plays a vital role in enhancing residents’ overall quality of life.

Comprehensive Community Management Services

Explore our comprehensive suite of community management services designed to enhance your association’s efficiency and elevate your residents’ experience.

Board Portal

Effective decision-making requires transparency. RealManage provides client communities with exclusive access to our Management/Board Portal, offering a comprehensive view of your management team’s actions. With a single login and user-friendly mobile apps, you can access real-time information anytime, anywhere, ensuring seamless communication and informed decisions. Elevate your governance experience with RealManage.

HOA Financial Management

Accurate financial information is crucial for effective oversight. RealManage not only provides monthly reports but also gives client boards 24/7 access to detailed financial data via our exclusive Board Portal. Our in-house financial team ensures precise and prompt reporting, empowering your board to make confident decisions. Choose RealManage for proactive, reliable financial management.

Homeowner and Resident Support

Communication challenges often frustrate homeowners and board members due to unanswered calls and slow response times. RealManage’s Resident Services call center resolves this with knowledgeable staff, a 98% service level, and an average wait time of just 22 seconds. We answer 85% of calls immediately, minimizing escalation, and use an automated call-back system during high call volumes to avoid long holds. Say goodbye to voicemail frustrations with RealManage’s efficient, responsive service.

Deed Restriction Management

Board members often face delays and uncertainty with inspection timing and results, leading to ineffective enforcement. RealManage’s Management/Board Portal eliminates this problem by providing comprehensive visibility into deed restriction violations. You’ll know inspection schedules, access results instantly through detailed reports, and spot trends across the association using our earth-view map feature. Gain clarity and peace of mind with RealManage’s proactive enforcement support.

Task/Project Management

Effective decision-making requires transparency. RealManage provides client communities with exclusive access to our Management/Board Portal, offering a comprehensive view of your management team’s actions. With a single login and user-friendly mobile apps, you can access real-time information anytime, anywhere, ensuring seamless communication and informed decisions. Elevate your governance experience with RealManage.

Vendor Management

Enhance your vendor payment system with our efficient portals that streamline payment processing by allowing vendors to submit invoices directly. We enforce strict procedures requiring insurance certificates and licenses to protect your association. Choose our solution for a secure, reliable, and seamless vendor payment experience.

Trained and Certified Management Staff

Without ongoing training programs for the management team, community association managers may not be up-to-date on state-mandated HOA laws, resulting in subpar service to their boards. It is not the board’s responsibility to continually educate the manager. That’s why our certified community managers undergo weekly, local, in-person training and participate in nationally sponsored webinars to ensure they are consistently up-to-date on industry news and changes in state statutes

Architectural Control

Board members need visibility into architectural change requests, knowing when applications are submitted and promptly reviewed, as well as accessing communications on approvals, variances, and requirements. Our mobile app enables electronic approval of applications by committees and board members, automatically filing applications and exhibits into the owner’s file for digital accessibility.

Collections/Delinquent Accounts

Take charge of delinquent homeowner accounts effortlessly with our comprehensive solution designed for board members like you. We equip you with an in-house collection team and an intricate system that grants complete insight into delinquencies. Enjoy seamless digital access to homeowner information, allowing you to refer accounts to the HOA attorney with just one click. Bid farewell to the uncertainty of uncollected dues – our solution puts you in control and ensures a straightforward process.

What Our Clients Say

I’m a repair vendor who works with Angel on several properties. She’s great to work with; when there are problems that need to be dealt with immediately she remains professional and friendly while still getting her job done and ensuring the issues get fixed ASAP. She consistently communicates homeowner concerns so we can get them fixed quickly and correctly.

Brendan Owen
I called Jan Norton because I needed some information. She was very helpful and very friendly . She sent all the information I asked for and gave me some additional information that was very helpful. I could tell she was smiling on the other end of the telephone. Thank you Jan Norton!! I appreciate you!!

Sherry Evans
I have recently started going to the gym facility, in July of 2023, and found the staff to be very knowledgeable and helpful. Sara at the front desk has been a delight for sure. When the holiday hours were shifting, she informed everyone, and that made it very helpful not to have to show up when they were closed. Ursula is right up there she always has a quick answer, and it is on it! When she doesn’t by the time, I’m on my way out of the gym within an hour, she has the answers. Great job! Great staff!!

Keith McDowell, Google
I have been working with Angel for well over a year now and cannot say enough good things not only about her but about her work ethic as well. Working with property managers can be extremely difficult but working with Angel has been a huge breath of fresh air. She is very clear and concise on the scope of work that she wants done and is always very prompt to all meetings that we have had. She is always very quick to respond with any questions I may have as far as what she is looking for but is also very transparent on the needs of her clients and the proper amount of urgency that needs to be handled with it. Real Manage is very lucky to have such a dedicated employee that truly cares about her clients!!

Kevin Lamb, Google
I am a rental property mgr and we have dozens of rental in associations. RealManage is one of the biggest HOA mgmt companies around so no surprise they manage many associations our properties are in. I wanted to take moment to give Mark Parlanti, out of the Roselle office, a shout out. He is my automatic go to guy whenever I need something from assoc mgmt. He is very knowledgeable, professional, and quick. It can be a rabbit hole sometimes, when calling an HOA mgmt company but Mark does make this a much smoother effort. Kudos Mark, keep up the good work, you are appreciated!

Debbi White, Google

Maximize The Value of Your Community

RealManage provides you with professionally trained management, operational excellence,
and service delivery support, all driven by our end-to-end software platform.

WHY CHOOSE REALMANAGE?

As the tech-enabled service delivery leader, we tailor our management services to your community’s unique needs, ensuring full transparency, on-demand access, and responsive customer service at every touch point.

We offer what no other management company can — the best community management technology platform in the industry, skilled managers with a passion for service, and effective solutions that add value and ease your administrative and operational burden.

Best-in-Class Technology

Built from the ground up, our secure and powerful HOA management software platform enables service and operational excellence.

Full Transparency

A single login gives you complete transparency, 360-degree operational visibility, on-demand financial reports, streamlined communications — critical for making informed decisions and leading your community more effectively.

Local Expertise,
National Strength

Trained and experienced local managers and support teams deliver effective solutions to boost value and lifestyle.

An Unbeatable Combination: Local Insights Backed by Powerful National Resources

At some companies, community management is simply a job.
Not at RealManage.

We consider it our mission – and privilege – to enhance the lifestyle and value of every resident and community we serve. Furthermore, we take that commitment seriously.

In fact, we’re acclaimed for our highly trained management teams, advanced technology, responsive customer service, and local expertise, all supported by the strength and resources of a national leader.

As such, as your management partner, we’ll expertly handle your operational burden and exceed your expectations. Ultimately, this will give you peace of mind that your community’s value, culture, and living experience are in the best possible hands.

States we serve

Join Over 850,000 Homes Enjoying the RealManage Avantage

Spend less time managing your community & more time enjoying it!

News and Company Annoucements

Learn effective HOA management strategies & stay up-to-date with the latest news & best practices.