Does your HOA need help with Administration & Collections?

Find out how RealManage can help your community today!

Simplified Community Operations

Explore a more straightforward approach to community management with RealManage’s dedicated HOA Fulfillment Management and Assessment Collections services. Designed for easy navigation, our Fulfillment Management ensures hassle-free community mailings, covering regular, special, and annual notices efficiently within defined limits. The all-inclusive pricing model offers transparency and simplicity. Simultaneously, our Assessment Collections service streamlines financial processes, embracing secure electronic payments, efficient check processing, and comprehensive legal support. Dive into the convenience of account payment plans and state-of-the-art collection procedures, transforming the operational landscape for enhanced community living. RealManage prioritizes simplicity at every turn, redefining how communities thrive.

Administrative Operational Excellence

Enter operational excellence with RealManage’s set-up services, ensuring a smooth transition and building resilience for community success.

  • Comprehensive Guidance: RealManage’s dedicated set-up services provide a comprehensive guide for new communities, ensuring a smooth transition by navigating through essential tasks.
  • Seamless Transition: Forge a strong foundation for effective association management with our set-up services, guaranteeing a seamless transition into operational excellence.
  • Operational Resilience: RealManage’s approach focuses on building operational resilience, laying the groundwork for long-term success in community management.

Organization & Document Precision

We craft vital documents and detailed databases, fostering community understanding, enhancing information accessibility for HOA Administrators

  • Crafting Vital Documents: RealManage ensures precision in crafting vital documents like the Community Information Summary, Amenity Summary, Legal Summary, fostering comprehensive community understanding
  • Detailed Database Development: Meticulously create a detailed database, covering aspects from community forms to essential summaries, enhancing information accessibility and accuracy.
  • Communication Effectiveness: RealManage’s focus on document precision and database establishment aims to enhance communication effectiveness, ensuring clarity and transparency.

Our Solutions

Streamlined Administrative & Collection Services for Effective Community Management

Simplify your HOA’s administrative and collection services with RealManage, your trusted partner for streamlined and efficient solutions. Our Fulfillment Management service takes the hassle out of mailing important documents, providing accurate and timely mailings with transparent and competitive pricing. Whether it’s sending out meeting notices, assessment statements, or community updates, we ensure your communications are managed seamlessly. Our Assessment Collections service is designed to make payment processing straightforward and efficient, from managing routine assessments to handling delinquent accounts with professional legal support when necessary. We work diligently to maximize collection rates while maintaining a positive relationship with residents. At RealManage, we’ve got you covered, offering comprehensive services that not only enhance your HOA’s administrative and collection processes but also provide you with the peace of mind that your community’s operations are in expert hands.

Integrated HOA Administrative Services & Collections Management

Discover our integrated suite of services, encompassing efficient community fulfillment and streamlined assessment collections, designed to empower your association’s financial management and enhance its overall functionality.

RealManage takes care of all your community’s mailing needs, from sending out assessment statements and meeting notices to distributing community updates and other essential communications. We ensure that mailings are accurate, timely, and provided at transparent, competitive pricing, relieving your HOA of the administrative burden.

We assist with the coordination of board and community meetings, including scheduling, preparing agendas, and distributing minutes. RealManage ensures meetings are organized efficiently and that accurate records are maintained, promoting clear communication and informed decision-making.

Our team meticulously manages all HOA documents, including meeting minutes, governing documents, and resident correspondence. RealManage uses secure and easily accessible digital systems, ensuring your records are well-organized and compliant with all legal requirements.

RealManage helps enforce community rules and regulations fairly and consistently, handling violation notices and compliance tracking. We assist in ensuring that all residents adhere to community standards, contributing to a harmonious and well-maintained neighborhood.

We handle vendor communications, manage service contracts, and oversee vendor performance to ensure your community receives quality services. RealManage negotiates favorable terms and monitors vendors to maintain high standards of service delivery.

RealManage streamlines the assessment billing process, ensuring that statements are sent out on time and payments are collected efficiently. We provide multiple payment options for residents, making the process convenient and encouraging timely payments.

We handle delinquent accounts professionally, using a structured approach to recover overdue assessments. RealManage provides legal support when necessary, partnering with experienced attorneys to pursue collections while minimizing costs and maintaining a positive community atmosphere.

Our team manages all aspects of payment processing, from accepting payments to tracking account balances. RealManage ensures that financial records are up-to-date and easily accessible, providing your HOA with a transparent view of the community’s financial health.

RealManage provides detailed financial reports, including assessment collection status, delinquency summaries, and financial forecasts. Our transparent reporting gives board members a clear understanding of the community’s finances, supporting informed decision-making and strategic planning.

We offer dedicated support to residents, answering questions about assessments, account balances, and payment options. RealManage prioritizes clear and effective communication, fostering trust and satisfaction within the community.

Board Portal

Effective decision-making requires transparency. RealManage provides client communities with exclusive access to our Management/Board Portal, offering a comprehensive view of your management team’s actions. With a single login and user-friendly mobile apps, you can access real-time information anytime, anywhere, ensuring seamless communication and informed decisions. Elevate your governance experience with RealManage.

HOA Financial Management

Accurate financial information is crucial for effective oversight. RealManage not only provides monthly reports but also gives client boards 24/7 access to detailed financial data via our exclusive Board Portal. Our in-house financial team ensures precise and prompt reporting, empowering your board to make confident decisions. Choose RealManage for proactive, reliable financial management.

Homeowner and Resident Support

Communication challenges often frustrate homeowners and board members due to unanswered calls and slow response times. RealManage’s Resident Services call center resolves this with knowledgeable staff, a 98% service level, and an average wait time of just 22 seconds. We answer 85% of calls immediately, minimizing escalation, and use an automated call-back system during high call volumes to avoid long holds. Say goodbye to voicemail frustrations with RealManage’s efficient, responsive service.

Deed Restriction Management

Board members often face delays and uncertainty with inspection timing and results, leading to ineffective enforcement. RealManage’s Management/Board Portal eliminates this problem by providing comprehensive visibility into deed restriction violations. You’ll know inspection schedules, access results instantly through detailed reports, and spot trends across the association using our earth-view map feature. Gain clarity and peace of mind with RealManage’s proactive enforcement support.

Task/Project Management

Effective decision-making requires transparency. RealManage provides client communities with exclusive access to our Management/Board Portal, offering a comprehensive view of your management team’s actions. With a single login and user-friendly mobile apps, you can access real-time information anytime, anywhere, ensuring seamless communication and informed decisions. Elevate your governance experience with RealManage.

Vendor Management

Enhance your vendor payment system with our efficient portals that streamline payment processing by allowing vendors to submit invoices directly. We enforce strict procedures requiring insurance certificates and licenses to protect your association. Choose our solution for a secure, reliable, and seamless vendor payment experience.

Trained and Certified Management Staff

Without ongoing training programs for the management team, community association managers may not be up-to-date on state-mandated HOA laws, resulting in subpar service to their boards. It is not the board’s responsibility to continually educate the manager. That’s why our certified community managers undergo weekly, local, in-person training and participate in nationally sponsored webinars to ensure they are consistently up-to-date on industry news and changes in state statutes

Architectural Control

Board members need visibility into architectural change requests, knowing when applications are submitted and promptly reviewed, as well as accessing communications on approvals, variances, and requirements. Our mobile app enables electronic approval of applications by committees and board members, automatically filing applications and exhibits into the owner’s file for digital accessibility.

Collections/Delinquent Accounts

Take charge of delinquent homeowner accounts effortlessly with our comprehensive solution designed for board members like you. We equip you with an in-house collection team and an intricate system that grants complete insight into delinquencies. Enjoy seamless digital access to homeowner information, allowing you to refer accounts to the HOA attorney with just one click. Bid farewell to the uncertainty of uncollected dues – our solution puts you in control and ensures a straightforward process.

Board Members

Communities Considering a Change

Does your current provider deliver full transparency and real-time access to your community’s financials and operations? Or the insights you need to plan for its future? Discover how RealManage works hard for you – not the other way around.

Board Members

Board Members

Board members are key to their community’s success – so we’ve got your back. We provide comprehensive resources and expert guidance to support your success and help you lead your community with confidence.

Residents

Residents

Your home is likely your biggest asset, so we’re committed to enhancing the value and living experience of every community we serve. If you’re a homeowner in one of our managed communities, please click below to access our resident resources.

Real-Time, Comprehensive Platform

RealManage’s proprietary end-to-end technology platform, sets new standards for simple, secure, and transparent community governance.

Built from the ground up, this powerful cloud-based HOA management software seamlessly blends operational excellence and tech-enabled service into one configurable, user-friendly package. With this in mind, community leaders and members can enjoy a single-login experience that provides full visibility and real-time access to operations, financial reporting, communications, and more.

What Our Clients Say

I’m a repair vendor who works with Angel on several properties. She’s great to work with; when there are problems that need to be dealt with immediately she remains professional and friendly while still getting her job done and ensuring the issues get fixed ASAP. She consistently communicates homeowner concerns so we can get them fixed quickly and correctly.

Brendan Owen
I called Jan Norton because I needed some information. She was very helpful and very friendly . She sent all the information I asked for and gave me some additional information that was very helpful. I could tell she was smiling on the other end of the telephone. Thank you Jan Norton!! I appreciate you!!

Sherry Evans
I have recently started going to the gym facility, in July of 2023, and found the staff to be very knowledgeable and helpful. Sara at the front desk has been a delight for sure. When the holiday hours were shifting, she informed everyone, and that made it very helpful not to have to show up when they were closed. Ursula is right up there she always has a quick answer, and it is on it! When she doesn’t by the time, I’m on my way out of the gym within an hour, she has the answers. Great job! Great staff!!

Keith McDowell, Google
I have been working with Angel for well over a year now and cannot say enough good things not only about her but about her work ethic as well. Working with property managers can be extremely difficult but working with Angel has been a huge breath of fresh air. She is very clear and concise on the scope of work that she wants done and is always very prompt to all meetings that we have had. She is always very quick to respond with any questions I may have as far as what she is looking for but is also very transparent on the needs of her clients and the proper amount of urgency that needs to be handled with it. Real Manage is very lucky to have such a dedicated employee that truly cares about her clients!!

Kevin Lamb, Google
I am a rental property mgr and we have dozens of rental in associations. RealManage is one of the biggest HOA mgmt companies around so no surprise they manage many associations our properties are in. I wanted to take moment to give Mark Parlanti, out of the Roselle office, a shout out. He is my automatic go to guy whenever I need something from assoc mgmt. He is very knowledgeable, professional, and quick. It can be a rabbit hole sometimes, when calling an HOA mgmt company but Mark does make this a much smoother effort. Kudos Mark, keep up the good work, you are appreciated!

Debbi White, Google

Maximize The Value of Your Community

RealManage provides you with professionally trained management, operational excellence,
and service delivery support, all driven by our end-to-end software platform.

WHY CHOOSE REALMANAGE?

As the tech-enabled service delivery leader, we tailor our management services to your community’s unique needs, ensuring full transparency, on-demand access, and responsive customer service at every touch point.

We offer what no other management company can — the best community management technology platform in the industry, skilled managers with a passion for service, and effective solutions that add value and ease your administrative and operational burden.

Best-in-Class Technology

Built from the ground up, our secure and powerful HOA management software platform enables service and operational excellence.

Full Transparency

A single login gives you complete transparency, 360-degree operational visibility, on-demand financial reports, streamlined communications — critical for making informed decisions and leading your community more effectively.

Local Expertise,
National Strength

Trained and experienced local managers and support teams deliver effective solutions to boost value and lifestyle.

We’re a Certified 2024 Great Place to Work®

At RealManage, we know that delivering world-class care to our communities begins at home – with world-class care for our team.

An Unbeatable Combination: Local Insights Backed by Powerful National Resources

At some companies, community management is simply a job.
Not at RealManage.

We consider it our mission – and privilege – to enhance the lifestyle and value of every resident and community we serve. Furthermore, we take that commitment seriously.

In fact, we’re acclaimed for our highly trained management teams, advanced technology, responsive customer service, and local expertise, all supported by the strength and resources of a national leader.

As such, as your management partner, we’ll expertly handle your operational burden and exceed your expectations. Ultimately, this will give you peace of mind that your community’s value, culture, and living experience are in the best possible hands.

States we serve

Join Over 850,000 Homes Enjoying the RealManage Avantage

Spend less time managing your community & more time enjoying it!

News and Company Annoucements

Learn effective HOA management strategies & stay up-to-date with the latest news & best practices.