Does your association need help with Community Management?

Find out how RealManage can help your community today!

Community Management Meeting

Elevating Communities with Proactive Excellence

RealManage goes beyond the traditional role of a service provider, striving to empower your Homeowners Association with exceptional services tailored to your community’s unique needs. From comprehensive board member relationship management, responsive support, and conflict resolution expertise to streamlined board and annual meetings, our suite of services ensures the seamless operation of your association. We stand out with our commitment to staying abreast of legal intricacies, optimizing service-provider relationships, and enhancing amenity and access control management. Choose RealManage for a holistic approach to community excellence, where transparency, responsiveness, and strategic planning converge to elevate your association to new heights.

Board Member Relationship Management

We foster harmonious relationships, and elevate overall efficiency. Here’s what sets us apart:

  • Well-Prepared Leadership: – We provide new board members with thorough orientation and training, ensuring they’re equipped for success.
  • Responsive Support: – Our commitment to responsiveness means we address board members’ questions or issues within the next business day.
  • Conflict Resolution: – Excelling in conflict resolution, we facilitate the resolution of disputes among board members.
  • Legal Expertise: – Our team offers expert advice, maintaining a deep understanding of the association’s bylaws and staying informed on relevant legislation.

Community Management Highlights

Elevate your community experience with RealManage’s comprehensive services that focus on strategic planning, streamlined meetings, vendor optimization, and amenity excellence.

  • Strategic Planning for Community Growth: – We employ forward-thinking strategies to foster community growth and ensure sustainable development.
  • Efficient Board and Annual Meetings: – Our services streamline board and annual meetings, creating a platform for effective decision-making and community engagement.
  • Vendor Relationship Optimization: – We optimize relationships with service providers, ensuring efficient bid processes, analysis, and recommendation for large jobs.

Our Solutions

HOA Community Management Services

RealManage offers comprehensive HOA board and meeting management services, providing new board members with orientation and conflict resolution expertise. We prioritize responsiveness, addressing questions and concerns promptly. Our services cover meeting agendas, electronic meeting packets, and flexible scheduling, ensuring efficient board meetings. For annual meetings, we maintain updated attendance records, issue notices and proxy statements, and facilitate meetings when needed. We promote transparency by delivering reports and publishing meeting minutes. Additionally, our service provider relationship management system optimizes vendor relationships. We simplify amenity and access control management, ensuring security and convenience. With RealManage, your association’s operations are organized, streamlined, and optimized.

Comprehensive Community Management Services

Explore our comprehensive suite of community management services designed to enhance your association’s efficiency and elevate your residents’ experience.

Our approach to HOA board member relationship management is comprehensive. We provide new members with orientation and training, ensuring they’re well-prepared for their roles. When board members have questions or issues, our commitment to responsiveness means we aim to address them within the next business day. We also excel in conflict resolution, helping resolve disputes among board members. Additionally, we offer advice to HOA board members and maintain a deep understanding of the association’s bylaws and restrictions. Our team actively monitors and disseminates information about new legislation, ordinances, and court cases relevant to the association.

Our HOA board meeting management services are designed to streamline the entire process. We prepare preliminary meeting agendas and meeting notices to ensure that board meetings run smoothly and efficiently. Additionally, we create electronic board meeting packets, making essential documents readily accessible to board members. We’re available for board meetings throughout the week, aligning with your schedule, ensuring your board meetings can be efficient and productive.

Our annual HOA meeting management services cover every aspect of your association’s annual gatherings. We maintain an updated list of all owners, declarants, and other attendees to ensure comprehensive attendance records. We take care of the preparation of meeting agendas and meeting packets, the issuance of meeting notices and proxy statements, and oversee the smooth registration of all attendees. Should the board request it, we can also facilitate and run the annual meeting. Furthermore, we provide essential reports such as the annual HOA Manager’s report, which explains the financial condition and budget information, and publish meeting minutes within 30 days for full transparency and accountability.

Our HOA service provider relationship management system is designed to optimize your relationships with service providers. We provide assistance in preparing bid specifications and managing the competitive bid process for large jobs. Our team analyzes bids and offers recommendations to ensure you select the best vendors. We manage the entire process, from scheduling to monitoring work and the invoice approval process. Additionally, for your convenience, we encourage electronic funds transfer (EFT) for utility payments, where vendors accept it, streamlining the payment process.
In amenity and access control management, we take a comprehensive approach to maintain security and convenience. Our HOA services encompass the efficient management of access control systems. We also manage and distribute access control media, including cards, keys, tags, and remotes, with additional fees for replacements. Additionally, we handle the processing of amenity rental fees, move-in and move-out fees, and various other related services. With our expertise, you can ensure that your association’s amenities are accessible and secure.

Board Portal

Effective decision-making requires transparency. RealManage provides client communities with exclusive access to our Management/Board Portal, offering a comprehensive view of your management team’s actions. With a single login and user-friendly mobile apps, you can access real-time information anytime, anywhere, ensuring seamless communication and informed decisions. Elevate your governance experience with RealManage.

HOA Financial Management

Accurate financial information is crucial for effective oversight. RealManage not only provides monthly reports but also gives client boards 24/7 access to detailed financial data via our exclusive Board Portal. Our in-house financial team ensures precise and prompt reporting, empowering your board to make confident decisions. Choose RealManage for proactive, reliable financial management.

Homeowner and Resident Support

Communication challenges often frustrate homeowners and board members due to unanswered calls and slow response times. RealManage’s Resident Services call center resolves this with knowledgeable staff, a 98% service level, and an average wait time of just 22 seconds. We answer 85% of calls immediately, minimizing escalation, and use an automated call-back system during high call volumes to avoid long holds. Say goodbye to voicemail frustrations with RealManage’s efficient, responsive service.

Deed Restriction Management

Board members often face delays and uncertainty with inspection timing and results, leading to ineffective enforcement. RealManage’s Management/Board Portal eliminates this problem by providing comprehensive visibility into deed restriction violations. You’ll know inspection schedules, access results instantly through detailed reports, and spot trends across the association using our earth-view map feature. Gain clarity and peace of mind with RealManage’s proactive enforcement support.

Task/Project Management

Effective decision-making requires transparency. RealManage provides client communities with exclusive access to our Management/Board Portal, offering a comprehensive view of your management team’s actions. With a single login and user-friendly mobile apps, you can access real-time information anytime, anywhere, ensuring seamless communication and informed decisions. Elevate your governance experience with RealManage.

Vendor Management

Enhance your vendor payment system with our efficient portals that streamline payment processing by allowing vendors to submit invoices directly. We enforce strict procedures requiring insurance certificates and licenses to protect your association. Choose our solution for a secure, reliable, and seamless vendor payment experience.

Trained and Certified Management Staff

Without ongoing training programs for the management team, community association managers may not be up-to-date on state-mandated HOA laws, resulting in subpar service to their boards. It is not the board’s responsibility to continually educate the manager. That’s why our certified community managers undergo weekly, local, in-person training and participate in nationally sponsored webinars to ensure they are consistently up-to-date on industry news and changes in state statutes

Architectural Control

Board members need visibility into architectural change requests, knowing when applications are submitted and promptly reviewed, as well as accessing communications on approvals, variances, and requirements. Our mobile app enables electronic approval of applications by committees and board members, automatically filing applications and exhibits into the owner’s file for digital accessibility.

Collections/Delinquent Accounts

Take charge of delinquent homeowner accounts effortlessly with our comprehensive solution designed for board members like you. We equip you with an in-house collection team and an intricate system that grants complete insight into delinquencies. Enjoy seamless digital access to homeowner information, allowing you to refer accounts to the HOA attorney with just one click. Bid farewell to the uncertainty of uncollected dues – our solution puts you in control and ensures a straightforward process.

Board Members

Communities Considering a Change

Does your current provider deliver full transparency and real-time access to your community’s financials and operations? Or the insights you need to plan for its future? Discover how RealManage works hard for you – not the other way around.

Board Members

Board Members

Board members are key to their community’s success – so we’ve got your back. We provide comprehensive resources and expert guidance to support your success and help you lead your community with confidence.

Residents

Residents

Your home is likely your biggest asset, so we’re committed to enhancing the value and living experience of every community we serve. If you’re a homeowner in one of our managed communities, please click below to access our resident resources.

Real-Time, Comprehensive Platform

RealManage’s proprietary end-to-end technology platform, sets new standards for simple, secure, and transparent community governance.

Built from the ground up, this powerful cloud-based HOA management software seamlessly blends operational excellence and tech-enabled service into one configurable, user-friendly package. With this in mind, community leaders and members can enjoy a single-login experience that provides full visibility and real-time access to operations, financial reporting, communications, and more.

What Our Clients Say

I’m a repair vendor who works with Angel on several properties. She’s great to work with; when there are problems that need to be dealt with immediately she remains professional and friendly while still getting her job done and ensuring the issues get fixed ASAP. She consistently communicates homeowner concerns so we can get them fixed quickly and correctly.

Brendan Owen
I called Jan Norton because I needed some information. She was very helpful and very friendly . She sent all the information I asked for and gave me some additional information that was very helpful. I could tell she was smiling on the other end of the telephone. Thank you Jan Norton!! I appreciate you!!

Sherry Evans
I have recently started going to the gym facility, in July of 2023, and found the staff to be very knowledgeable and helpful. Sara at the front desk has been a delight for sure. When the holiday hours were shifting, she informed everyone, and that made it very helpful not to have to show up when they were closed. Ursula is right up there she always has a quick answer, and it is on it! When she doesn’t by the time, I’m on my way out of the gym within an hour, she has the answers. Great job! Great staff!!

Keith McDowell, Google
I have been working with Angel for well over a year now and cannot say enough good things not only about her but about her work ethic as well. Working with property managers can be extremely difficult but working with Angel has been a huge breath of fresh air. She is very clear and concise on the scope of work that she wants done and is always very prompt to all meetings that we have had. She is always very quick to respond with any questions I may have as far as what she is looking for but is also very transparent on the needs of her clients and the proper amount of urgency that needs to be handled with it. Real Manage is very lucky to have such a dedicated employee that truly cares about her clients!!

Kevin Lamb, Google
I am a rental property mgr and we have dozens of rental in associations. RealManage is one of the biggest HOA mgmt companies around so no surprise they manage many associations our properties are in. I wanted to take moment to give Mark Parlanti, out of the Roselle office, a shout out. He is my automatic go to guy whenever I need something from assoc mgmt. He is very knowledgeable, professional, and quick. It can be a rabbit hole sometimes, when calling an HOA mgmt company but Mark does make this a much smoother effort. Kudos Mark, keep up the good work, you are appreciated!

Debbi White, Google

Maximize The Value of Your Community

RealManage provides you with professionally trained management, operational excellence,
and service delivery support, all driven by our end-to-end software platform.

WHY CHOOSE REALMANAGE?

As the tech-enabled service delivery leader, we tailor our management services to your community’s unique needs, ensuring full transparency, on-demand access, and responsive customer service at every touch point.

We offer what no other management company can — the best community management technology platform in the industry, skilled managers with a passion for service, and effective solutions that add value and ease your administrative and operational burden.

Best-in-Class Technology

Built from the ground up, our secure and powerful HOA management software platform enables service and operational excellence.

Full Transparency

A single login gives you complete transparency, 360-degree operational visibility, on-demand financial reports, streamlined communications — critical for making informed decisions and leading your community more effectively.

Local Expertise,
National Strength

Trained and experienced local managers and support teams deliver effective solutions to boost value and lifestyle.

We’re a Certified 2024 Great Place to Work®

At RealManage, we know that delivering world-class care to our communities begins at home – with world-class care for our team.

An Unbeatable Combination: Local Insights Backed by Powerful National Resources

At some companies, community management is simply a job.
Not at RealManage.

We consider it our mission – and privilege – to enhance the lifestyle and value of every resident and community we serve. Furthermore, we take that commitment seriously.

In fact, we’re acclaimed for our highly trained management teams, advanced technology, responsive customer service, and local expertise, all supported by the strength and resources of a national leader.

As such, as your management partner, we’ll expertly handle your operational burden and exceed your expectations. Ultimately, this will give you peace of mind that your community’s value, culture, and living experience are in the best possible hands.

States we serve

Join Over 850,000 Homes Enjoying the RealManage Avantage

Spend less time managing your community & more time enjoying it!

News and Company Annoucements

Learn effective HOA management strategies & stay up-to-date with the latest news & best practices.