Struggling with community onsite & lifestyle services?

Find out how RealManage can help your community today!

On-Site Staffing Services

Your Partner in Seamless HOA Operations

In every association, securing top-notch on-site staffing is crucial for seamless operations. RealManage stands out as the premier choice, leveraging extensive experience in managing on-site teams to deliver unparalleled service. We ensure unbiased and competitive bids, guiding you through the evaluation process to choose the best fit for your community. From initial bidding to contract management and project completion, RealManage is your trusted partner for optimizing on-site staffing, ensuring excellence at every step.

Strategic On-Site Solutions

RealManage works with the board of directors to prepare and evaluate all third-party vendor bids.

  • Tailored Solutions: We customize on-site staffing projects to meet your community’s unique needs, ensuring a personalized and effective approach.
  • Transparent Evaluation: Our dedicated Community Manager compiles a transparent analysis, providing board members with a clear overview to facilitate informed decision-making on on-site staffing.
  • Quality Assurance: Prioritizing your community’s satisfaction, we mandate that all on-site staffing vendors and contracts meet stringent quality and service standards before consideration by RealManage.

Efficient & Effective On-Site Staffing

At RealManage, our HOA On-Site Staffing Services are designed for comprehensive community operations.

  • Continuous Training: Prioritizing skill enhancement, we offer ongoing training opportunities for on-site staff.
  • Certified Management: Our services include certified managers, ensuring expertise in line with Manager policy.
  • Efficient Supervision: Taking charge of management and supervision, we promote efficiency and excellence in community management.
  • Seamless Transitions: Our on-site transition services ensure smooth transitions when needed.

Our Solutions

Professional Onsite & Lifestyle Solutions for Exceptional Community Management

Discover a complete solution for seamless and effective community operations with our Onsite Community Management and Lifestyle Services. We provide highly trained onsite managers who are dedicated to overseeing the daily needs of your community, ensuring smooth and professional operations. Our comprehensive approach extends beyond staffing to include all aspects of human resources management, such as recruitment, onboarding, and essential payroll services, relieving your HOA of administrative burdens. Our certified managers bring exceptional expertise and strategic leadership, adhering to industry best practices to elevate community operations. We also focus on fostering a vibrant community lifestyle by organizing social events, managing amenities, and promoting resident engagement. To ensure continuity and stability, our onsite transition services are designed to facilitate seamless changes with minimal disruption. At RealManage, we are committed to enhancing your community’s functionality and lifestyle, delivering exceptional service that residents can depend on.

Tailored Onsite & Lifestyle Solutions: Elevating the Community Living Experience

Discover our comprehensive Onsite & Lifestyle Services, providing essential staff, HR management, training, and supervision for seamless community operations.

RealManage offers a comprehensive solution by supplying the necessary onsite staff tailored to meet your community’s unique needs. Our staffing services ensure that your HOA has dedicated personnel available to manage daily operations, providing a hands-on approach to effective community management.

We handle all aspects of human resources and payroll services for onsite staff, ensuring smooth and efficient operations. RealManage’s HR expertise covers everything from hiring and onboarding to benefits administration and payroll processing, removing the administrative burden from your HOA.

RealManage prioritizes continuous training and development opportunities for onsite staff. We equip them with the latest skills and knowledge necessary to excel in their roles, enhancing their efficiency and ensuring they stay up-to-date with best practices in community management.

We provide all essential equipment required for onsite staff to perform their duties effectively. RealManage ensures that your team has the tools and resources needed to deliver exceptional service and maintain the community’s high standards.

Our services include the provision of certified managers who meet all requirements under Manager policy. RealManage ensures that these managers are highly qualified and bring the necessary expertise to oversee community operations effectively.

We take charge of managing and supervising onsite staff, promoting a culture of efficiency, accountability, and excellence. RealManage’s hands-on approach ensures that your team operates cohesively and meets the community’s standards for service and responsiveness.

To ensure a seamless transition when staff changes or new processes are implemented, RealManage provides comprehensive onsite transition services. Our approach minimizes disruptions and ensures continuity in community management, fostering stability and reliability.

Overall, RealManage offers full-spectrum support for onsite staffing and management. From hiring and training to providing ongoing supervision and resources, we enhance the functionality and effectiveness of your community’s operations, promoting a well-managed and thriving environment.

Board Portal

Effective decision-making requires transparency. RealManage provides client communities with exclusive access to our Management/Board Portal, offering a comprehensive view of your management team’s actions. With a single login and user-friendly mobile apps, you can access real-time information anytime, anywhere, ensuring seamless communication and informed decisions. Elevate your governance experience with RealManage.

HOA Financial Management

Accurate financial information is crucial for effective oversight. RealManage not only provides monthly reports but also gives client boards 24/7 access to detailed financial data via our exclusive Board Portal. Our in-house financial team ensures precise and prompt reporting, empowering your board to make confident decisions. Choose RealManage for proactive, reliable financial management.

Homeowner and Resident Support

Communication challenges often frustrate homeowners and board members due to unanswered calls and slow response times. RealManage’s Resident Services call center resolves this with knowledgeable staff, a 98% service level, and an average wait time of just 22 seconds. We answer 85% of calls immediately, minimizing escalation, and use an automated call-back system during high call volumes to avoid long holds. Say goodbye to voicemail frustrations with RealManage’s efficient, responsive service.

Deed Restriction Management

Board members often face delays and uncertainty with inspection timing and results, leading to ineffective enforcement. RealManage’s Management/Board Portal eliminates this problem by providing comprehensive visibility into deed restriction violations. You’ll know inspection schedules, access results instantly through detailed reports, and spot trends across the association using our earth-view map feature. Gain clarity and peace of mind with RealManage’s proactive enforcement support.

Task/Project Management

Effective decision-making requires transparency. RealManage provides client communities with exclusive access to our Management/Board Portal, offering a comprehensive view of your management team’s actions. With a single login and user-friendly mobile apps, you can access real-time information anytime, anywhere, ensuring seamless communication and informed decisions. Elevate your governance experience with RealManage.

Vendor Management

Enhance your vendor payment system with our efficient portals that streamline payment processing by allowing vendors to submit invoices directly. We enforce strict procedures requiring insurance certificates and licenses to protect your association. Choose our solution for a secure, reliable, and seamless vendor payment experience.

Trained and Certified Management Staff

Without ongoing training programs for the management team, community association managers may not be up-to-date on state-mandated HOA laws, resulting in subpar service to their boards. It is not the board’s responsibility to continually educate the manager. That’s why our certified community managers undergo weekly, local, in-person training and participate in nationally sponsored webinars to ensure they are consistently up-to-date on industry news and changes in state statutes

Architectural Control

Board members need visibility into architectural change requests, knowing when applications are submitted and promptly reviewed, as well as accessing communications on approvals, variances, and requirements. Our mobile app enables electronic approval of applications by committees and board members, automatically filing applications and exhibits into the owner’s file for digital accessibility.

Collections/Delinquent Accounts

Take charge of delinquent homeowner accounts effortlessly with our comprehensive solution designed for board members like you. We equip you with an in-house collection team and an intricate system that grants complete insight into delinquencies. Enjoy seamless digital access to homeowner information, allowing you to refer accounts to the HOA attorney with just one click. Bid farewell to the uncertainty of uncollected dues – our solution puts you in control and ensures a straightforward process.

Board Members

Communities Considering a Change

Does your current provider deliver full transparency and real-time access to your community’s financials and operations? Or the insights you need to plan for its future? Discover how RealManage works hard for you – not the other way around.

Board Members

Board Members

Board members are key to their community’s success – so we’ve got your back. We provide comprehensive resources and expert guidance to support your success and help you lead your community with confidence.

Residents

Residents

Your home is likely your biggest asset, so we’re committed to enhancing the value and living experience of every community we serve. If you’re a homeowner in one of our managed communities, please click below to access our resident resources.

Real-Time, Comprehensive Platform

RealManage’s proprietary end-to-end technology platform, sets new standards for simple, secure, and transparent community governance.

Built from the ground up, this powerful cloud-based HOA management software seamlessly blends operational excellence and tech-enabled service into one configurable, user-friendly package. With this in mind, community leaders and members can enjoy a single-login experience that provides full visibility and real-time access to operations, financial reporting, communications, and more.

What Our Clients Say

I’m a repair vendor who works with Angel on several properties. She’s great to work with; when there are problems that need to be dealt with immediately she remains professional and friendly while still getting her job done and ensuring the issues get fixed ASAP. She consistently communicates homeowner concerns so we can get them fixed quickly and correctly.

Brendan Owen
I called Jan Norton because I needed some information. She was very helpful and very friendly . She sent all the information I asked for and gave me some additional information that was very helpful. I could tell she was smiling on the other end of the telephone. Thank you Jan Norton!! I appreciate you!!

Sherry Evans
I have recently started going to the gym facility, in July of 2023, and found the staff to be very knowledgeable and helpful. Sara at the front desk has been a delight for sure. When the holiday hours were shifting, she informed everyone, and that made it very helpful not to have to show up when they were closed. Ursula is right up there she always has a quick answer, and it is on it! When she doesn’t by the time, I’m on my way out of the gym within an hour, she has the answers. Great job! Great staff!!

Keith McDowell, Google
I have been working with Angel for well over a year now and cannot say enough good things not only about her but about her work ethic as well. Working with property managers can be extremely difficult but working with Angel has been a huge breath of fresh air. She is very clear and concise on the scope of work that she wants done and is always very prompt to all meetings that we have had. She is always very quick to respond with any questions I may have as far as what she is looking for but is also very transparent on the needs of her clients and the proper amount of urgency that needs to be handled with it. Real Manage is very lucky to have such a dedicated employee that truly cares about her clients!!

Kevin Lamb, Google
I am a rental property mgr and we have dozens of rental in associations. RealManage is one of the biggest HOA mgmt companies around so no surprise they manage many associations our properties are in. I wanted to take moment to give Mark Parlanti, out of the Roselle office, a shout out. He is my automatic go to guy whenever I need something from assoc mgmt. He is very knowledgeable, professional, and quick. It can be a rabbit hole sometimes, when calling an HOA mgmt company but Mark does make this a much smoother effort. Kudos Mark, keep up the good work, you are appreciated!

Debbi White, Google

Maximize The Value of Your Community

RealManage provides you with professionally trained management, operational excellence,
and service delivery support, all driven by our end-to-end software platform.

WHY CHOOSE REALMANAGE?

As the tech-enabled service delivery leader, we tailor our management services to your community’s unique needs, ensuring full transparency, on-demand access, and responsive customer service at every touch point.

We offer what no other management company can — the best community management technology platform in the industry, skilled managers with a passion for service, and effective solutions that add value and ease your administrative and operational burden.

Best-in-Class Technology

Built from the ground up, our secure and powerful HOA management software platform enables service and operational excellence.

Full Transparency

A single login gives you complete transparency, 360-degree operational visibility, on-demand financial reports, streamlined communications — critical for making informed decisions and leading your community more effectively.

Local Expertise,
National Strength

Trained and experienced local managers and support teams deliver effective solutions to boost value and lifestyle.

We’re a Certified 2024 Great Place to Work®

At RealManage, we know that delivering world-class care to our communities begins at home – with world-class care for our team.

An Unbeatable Combination: Local Insights Backed by Powerful National Resources

At some companies, community management is simply a job.
Not at RealManage.

We consider it our mission – and privilege – to enhance the lifestyle and value of every resident and community we serve. Furthermore, we take that commitment seriously.

In fact, we’re acclaimed for our highly trained management teams, advanced technology, responsive customer service, and local expertise, all supported by the strength and resources of a national leader.

As such, as your management partner, we’ll expertly handle your operational burden and exceed your expectations. Ultimately, this will give you peace of mind that your community’s value, culture, and living experience are in the best possible hands.

States we serve

Join Over 850,000 Homes Enjoying the RealManage Avantage

Spend less time managing your community & more time enjoying it!

News and Company Annoucements

Learn effective HOA management strategies & stay up-to-date with the latest news & best practices.