CiraNet Vendor Portal Support

Community Association Vendor Management

  • Use the Vendor Portal for fastest processing and status visibility
  • Ensure all required documentation is on file before submitting
  • Submit each invoice once, following the guidelines below

Community Association Vendor Management

The Process Behind Reliable Service and Timely Payments

Strong vendor partnerships play an important role in how we support our communities. When expectations are clear and processes are consistent, it creates a smoother experience for everyone—vendors, community managers, and the communities we serve. It helps build long-term working relationships, improves accountability, and keeps work moving without unnecessary delays.

To support that, we’ve put a standardized process in place. The CiraNet Vendor Portal gives vendors one place to submit invoices and provide required documentation.

Working with RealManage

How to Submit Invoices and Required Documents

To ensure timely and accurate payment, all invoices must be submitted through the Vendor Portal (vendor.ciranet.com/) or the designated accounts payable email. New vendors must create a Vendor Portal account and should allow up to 30 days for new community setup before access is fully available.

Before submitting, please confirm:

  • W-9 is on file
  • Certificate of Insurance (COI) is current
  • COI lists both the Association and RealManage as additional insured (if required)

Invoice requirements:

  • Submit one invoice per file
  • Include the correct association name (not RealManage) in the “Bill To” field
  • Include a Work Order Number for all non-contract work
  • Submit in PDF format (preferred), 10MB or less

You’ll receive a confirmation email after submission. Invoices are reviewed for completeness and accuracy then processed based on approval timelines—missing details or duplicate submissions may delay payment.