VALUE-ADDED SERVICES
More support for your board. More clarity for your community
RealManage brings together specialized services, proven processes, and purpose-built technology to give boards clearer visibility, stronger support, and more confidence in every decision.
TECHNOLOGY SOLUTIONS
Expert Onsite Management for Premier Communities
At RealManage, we know that premier communities with complex amenities and an onsite staff deserve more than standard management—they require experienced leadership, tailored service, and a proactive, hand-on approach to deliver the exceptional level of service they deserve.
That’s why we offer Elevated Onsite, our custom suite of high-quality onsite amenity and lifestyle management services. By leveraging industry best practices and our innovative, best-in-class HOA and condo management technology, RealManage provides an elevated level of dedicated onsite service and care, designed specifically for discerning lifestyle communities like yours.
Your community is served by a dedicated onsite team comprised of a highly credentialed general manager, backed by a full team of experts and support professionals. Together, they deliver the outstanding value RealManage is known for, while enhancing your community’s lifestyle and ensuring its ongoing success and desirability for many years to come.
If you’re looking for a management partner that truly understands the expectations and complexities of premier community living, RealManage has set the standard for service delivery excellence.
Trusted by Communities Coast to Coast
Combining local market expertise with national resources to help communities thrive in every region we serve.
GOVERNANCE & BOARD SUPPORT
Structure, guidance, and clarity—so boards can lead with confidence
We go beyond meeting logistics to support how your board actually operates. From agenda development and reporting to policy guidance, we bring structure and consistency to decision-making, so your board spends less time managing the process and more time living in the community.
COMMUNICATION & RESIDENT EXPERIENCE
Responsive support that keeps everyone informed—and your board out of the middle
Communication breakdowns are one of the biggest sources of frustration in communities. Our resident support model combines a high-performing call center with centralized communication tools, so homeowners get timely answers and your board stays out of the middle, while still having full visibility into what’s being handled.
Our Resident Services Group (RSG) provides extended service hours, Monday through Friday, 7:30 a.m. to 7:00 p.m. Central Time, with a high-performing call center and centralized communication tools.
That means homeowners can reach a real person when they need to. Issues are resolved quickly, and your board stays out of day-to-day requests, while still having full visibility into what’s being handled.
FINANCIAL MANAGEMENT
Real-time financial clarity, not just monthly reports
We manage budgeting, reporting, AP/AR, and financial operations within one connected system—giving your board continuous visibility into your community’s financial position. The result is more accurate reporting, faster insights, and better-informed decisions.
ADMINISTRATIVE & MEETING MANAGEMENT
The operational backbone that keeps everything moving
From coordinating board meetings to maintaining records and handling day-to-day administrative tasks, we ensure nothing falls through the cracks. Because it’s all managed within one system, your board has clear, organized access to everything it needs, without chasing documents or updates.
COLLECTIONS, TAX & AUDIT SERVICES
Consistent financial follow-through with full transparency
Delinquencies, tax filings, and audits require precision and persistence. Our in-house teams manage collections and coordinate tax and audit processes with clear workflows and real-time visibility, so your board always knows where things stand and what actions are being taken.
COMMUNITY BANKING SERVICES
Financial infrastructure designed for association management
We partner with leading banking providers to deliver secure, efficient financial operations—from payment processing to state-of-the-art fraud protections. Integrated into your overall financial workflow, it helps reduce friction, improve accuracy, and support stronger financial controls.
COMPLIANCE & DEED RESTRICTION MANAGEMENT
Clear enforcement, consistent processes, and full visibility
We manage inspections, violations, and enforcement through structured, automated workflows. Your board can see what’s happening, when it’s happening, and how issues are trending across their communities with one-of-a-kind reporting.
ARCHITECTURAL REVIEW & APPROVALS
Streamlined approvals without the back-and-forth
Architectural requests are tracked, reviewed, and approved within one system—making it easy for committees and boards to stay organized and responsive. Every decision is documented, accessible, and tied back to the homeowner record for long-term clarity.
ONSITE STAFFING & LIFESTYLE SERVICES
High-touch service, backed by something bigger
For communities with onsite teams, every interaction matters. Our teams deliver hands-on management and meaningful resident engagement—creating experiences that make communities feel connected, active, and well cared for.
We support the full employee lifecycle behind your onsite team—from recruiting and onboarding to payroll, benefits, and HR guidance—so your board isn’t navigating those responsibilities alone.
Behind that local presence is the full strength of RealManage: operational support, proven processes, and specialized resources that ensure consistency, coverage, and long-term success. It’s the best of both—personal, onsite service with the structure and support to sustain it.
VENDOR & MAINTENANCE COORDINATION
Every project, vendor, and task—tracked and accountable
We coordinate vendors, manage maintenance, and track projects within a centralized system, Projects & Tasks, so nothing gets lost in emails or spreadsheets. Your board has visibility into progress, timelines, and costs, with clear accountability at every step.
INSURANCE SERVICES
Expert guidance beyond traditional management
Insurance is one of the most complex—and high-stakes—decisions a board makes. Through RealManage Insurance Services (RMIS), we provide access to specialized expertise that goes beyond day-to-day management, helping boards navigate coverage, risk, and policy decisions with greater clarity and confidence.
RMIS works alongside your management team to assess exposures, review policies, and align coverage with how your community actually operates, not just boilerplate coverage that might leave your community exposed. From market insights and carrier relationships to claims guidance and renewal strategy, RMIS brings a dedicated level of focus and specialized expertise that elevates how insurance is evaluated, structured, and managed for your community.
Common Questions
