VALUE-ADDED SERVICES
More support for your board. More clarity for your community.
RealManage brings together specialized services, proven processes,
and purpose-built technology to give boards clearer visibility,
stronger support, and more confidence in every decision.
BEYOND THE BASICS
Support That Extends Beyond Day-to-Day Operations
Most management firms cover the basics. Later volunteer boards are left coordinating vendors, chasing updates, and connecting the dots themselves.
RealManage is built differently. Behind your local team is a deeper bench of support, financial, operational, and strategic, all connected through one system, CiraNet. So instead of juggling separate providers and scattered information, multiple systems, your board gets one partner with the people, processes, and visibility to keep everything moving.
Built Around Your Community
Comprehensive management, financial, operational, and specialized services designed to strengthen your community at every level.
BOARD & ASSOCIATION MANAGEMENT
Lead with confidence.
- Governance
- Meetings
- Architectural Review
- Compliance
FINANCIAL
& RISK MANAGEMENT
Protect what matters.
- Financial Management
- Banking
- Collections
- Insurance
- Tax & Audit
COMMUNITY OPERATIONS & EXPERIENCE
Enjoy your community.
- Resident Communication
- Vendor & Maintenance
- Onsite & Lifestyle
- Closing & Resale
SPECIALIZED SERVICES & SOLUTIONS
Expertise when you need it.
- Construction
- Technology
- Specialized Support
REAL COMMUNITIES. REAL RESULTS.
Hear It From the Communities We Serve
Every community has different challenges, but boards often face the same pressures: financial visibility, resident expectations, aging infrastructure, vendor complexity and the need for a stronger management partner.
A Decade of Partnership. Measurable Results.
For more than 10 years, Avery Ranch has partnered with RealManage Elevated Onsite to support one of Central Texas’ premier master-planned communities. Hear directly from board leadership about the value of responsive communication, trusted guidance, and a management team that consistently delivers results—from improving community security to reducing vendor costs through strategic negotiations.
Transformed in Four Months
When 101 Eola partnered with RealManage, the community faced years of deferred projects, compliance challenges, and declining resident satisfaction. In just four months, dedicated onsite leadership helped restore amenities, complete critical projects, strengthen operations, and elevate the resident experience—bringing renewed pride to one of downtown Orlando’s premier high-rise communities.
Building Community
Every Day
Great community management is about more than maintaining property—it’s about creating places where people want to live. At Providence, board leadership shares how a strong partnership with RealManage Elevated Onsite supports community engagement, lifestyle programming, and the day-to-day experience that brings neighbors together while keeping operations running smoothly.
Elevating Resident Experience Every Day
Originally developed by The Walt Disney Company, Celebration is one of the nation’s most recognized master-planned communities, known for its distinctive character, strong sense of place, and exceptional resident experience. RealManage is proud to support the board and community with onsite management focused on preserving the qualities that make Celebration unique. From proactive communication and community engagement to day-to-day operations and service excellence, our team helps create an experience where residents feel connected, informed, and proud to call Celebration home.
Building an Exceptional Team for One of Texas’ Largest HOAs
As one of the largest master-planned communities in Texas, Stonebridge Ranch requires exceptional leadership to support its scale, amenities, and vibrant resident lifestyle. When the community sought to strengthen its onsite team, RealManage partnered with the board to recruit and retain high-caliber professionals who aligned with the community’s culture, values, and long-term vision. By combining local market expertise with a national talent network, we helped build a leadership team equipped to deliver outstanding service to one of Texas’ premier communities.
RealManage Elevated Onsite
Onsite HOA Management for Complex Communities
RealManage Elevated Onsite provides dedicated onsite community association management for master-planned communities, high-rise condominiums, and amenity-rich communities that require a higher level of day-to-day support.
Our onsite management teams help coordinate community operations, amenities, vendors, resident services, and board priorities while connecting local leadership to RealManage’s broader financial, operational, and technology resources. The result is a more responsive management experience with stronger visibility, greater consistency, and support tailored to the needs of large and complex communities.
Leading-Edge Technology
Our Technology
At the center of our approach is CiraNet, our industry’s only secure, purpose-built platform that connects financials, operations, and communication in one place. With a single login, boards and residents have connected, up-to-date visibility into their community, making it easier to access information, stay informed, and keep everything moving forward.
Shared Services
Powerful Back-Office Support Behind Your Local Team
Great community management depends on more than the people you see every day. Behind every RealManage local team is a centralized shared-services organization built to handle the financial, administrative, and operational work that keeps communities running smoothly.
From budgeting, financial reporting, banking, accounts payable and receivable, collections, tax and audit coordination to records, compliance, architectural workflows, and other administrative processes, our teams use standardized controls, specialized expertise, and automated workflows to create greater consistency and accountability. Connected through CiraNet, these services give boards timely visibility into their community while helping reduce manual processes, strengthen financial controls, and keep important work moving.
FINANCIAL MANAGEMENT & CONTROLS
Financial Clarity Boards Can Act On
Strong financial management gives boards more than accurate reports. It gives them the visibility, controls, and confidence to make better decisions for their communities.
RealManage supports the full financial operation of the association, combining experienced financial teams, standardized processes, and CiraNet technology to help boards stay informed while critical work moves efficiently behind the scenes.
Our association financial management services include:
- Budgeting and financial planning
- Monthly financial reporting
- Accounts payable and accounts receivable
- Invoice review and approval workflows
- Banking and cash management
- Assessment billing and collections support
- Tax and audit coordination
- Reconciliations and financial controls
Through CiraNet, board members can access financial information, review invoices, track activity, and maintain greater visibility into the association’s financial position.
The result is a more disciplined financial operation with stronger accountability, fewer manual processes, and better information for board decision-making.
COMMUNICATION & RESIDENT EXPERIENCE
Responsive support that keeps everyone informed—and your board out of the middle
Communication breakdowns are one of the biggest sources of frustration in communities. Our resident support model combines a high-performing call center with centralized communication tools, so homeowners get timely answers and your board stays out of the middle, while still having full visibility into what’s being handled.
Our Resident Services Group (RSG) provides extended service hours, Monday through Friday, 7:30 a.m. to 7:00 p.m. Central Time, with a high-performing call center and centralized communication tools.
That means homeowners can reach a real person when they need to. Issues are resolved quickly, and your board stays out of day-to-day requests, while still having full visibility into what’s being handled.
COMMUNITY OPERATIONS & VENDOR MANAGEMENT
A Community That Looks and Feels Well Cared For
Residents may never see everything happening behind the scenes, but they notice when the landscaping looks great, common areas are maintained, amenities are ready, and repairs get done. These everyday details shape how residents experience their community — and how proud they are to call it home.
RealManage teams take pride in the communities we manage. We coordinate vendors, manage maintenance, and track projects within a centralized system, Projects & Tasks, so nothing gets lost in emails or spreadsheets. Your board has visibility into progress, timelines, and costs, with clear accountability at every step.
INSURANCE SERVICES
Insurance Expertise Built Around Your Community
Insurance is one of the most complex—and high-stakes—decisions a board makes. Through RealManage Insurance Services (RMIS), we provide access to specialized expertise that goes beyond day-to-day management, helping boards navigate coverage, risk, and policy decisions with greater clarity and confidence.
RMIS works alongside your management team to assess exposures, review policies, and align coverage with how your community actually operates, not just boilerplate coverage that might leave your community exposed. From market insights and carrier relationships to claims guidance and renewal strategy, RMIS brings a dedicated level of focus and specialized expertise that elevates how insurance is evaluated, structured, and managed for your community.
CONSTRUCTION SERVICES
Expert Support When Community Projects Get Complex
CONSTRUCTION SERVICES
Expert Support When Community Projects Get Complex
Major repairs, property damage, insurance claims, and capital improvement projects can quickly become some of the most complicated and costly issues a board faces. RealManage Construction Services brings specialized expertise alongside your Community Manager to help your association navigate these projects with greater clarity, control, and confidence.
From early assessment and scope development to insurance claim support, vendor coordination, restoration, and reconstruction, our team helps keep stakeholders aligned and projects moving forward. This added layer of expertise helps boards protect community assets, reduce risk, maintain accountability, and minimize disruption for residents.
MAKING A CHANGE
Switching HOA Management Companies Doesn’t Have to Be Disruptive
Changing HOA management companies is a significant decision, but the transition itself should not create unnecessary disruption for your board or residents. RealManage uses a structured onboarding and transition process designed to keep your community operating smoothly from day one.
Our team works with your board and outgoing management company to coordinate the details that matter — from transferring association records and financial data to establishing banking, transitioning vendors, setting up technology, and communicating changes to residents.
A successful transition includes:
- Records and data transfer to preserve important association information and history
- Financial and banking transition to maintain continuity and establish appropriate controls
- Vendor coordination to help prevent interruptions to essential community services
- Board onboarding to establish priorities, expectations, and ways of working
- Technology setup to prepare your community and board for the systems they will use
- Resident communication to clearly explain what is changing, when it is happening, and where residents can go for help
Common Questions
