How RealManage’s Construction Services Helped Generate Revenue for FishHawk Ranch

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For many communities, internet service is simply another utility residents expect to work. But at FishHawk Ranch in Florida, community leaders saw an opportunity to think bigger.

What if better internet service could also create long-term financial value for homeowners?

What if a vendor relationship could become a strategic investment in the community itself?

That is exactly what happened when FishHawk Ranch partnered with RealManage’s Construction Services team to negotiate a bulk telecommunications agreement that is now generating substantial revenue for the association while improving services for residents.

A Smarter Approach to Community Services

FishHawk Ranch is a master-planned community of more than 4,300 homes located about 30 miles outside downtown Tampa. Like many large communities, its Board was looking for ways to provide greater value to residents without increasing financial strain on the association.

The challenge was not simply finding an internet provider. It was finding a way to leverage the size and strength of the community to create meaningful, long-term benefits for homeowners.

The association turned to RealManage’s Construction Services team, a group that specializes in helping communities navigate complex capital projects, vendor procurement, telecommunications agreements, and large-loss insurance claims.

Working on behalf of the community, the team negotiated a telecom marketing agreement with Frontier Communications, the nation’s largest pure-play fiber internet provider.

The result was far more than a standard service agreement.

Creating Value Beyond Internet Access

Under the agreement, Frontier can market its fiber internet services directly to FishHawk Ranch residents through approved community events and marketing initiatives, excluding door-to-door solicitation.

Importantly, residents still maintain freedom of choice. Homeowners are not required to use Frontier and may select any provider they prefer.

But for every additional subscription and purchase made through Frontier, the community receives a 10% revenue share over the course of the 10-year agreement.

That revenue quickly became significant.

In the first year alone, the agreement generated more than $430,000 for the FishHawk Ranch community. Today, approximately half of the homeowners in the community subscribe to Frontier’s services. If participation remains consistent, the association is projected to receive nearly $2 million in revenue over the next decade.

For residents, the value extends beyond the financial impact on the association.

• Unlimited data
• Ultra-fast fiber internet speeds
• Quality Wi-Fi equipment
• Professional installation
• Additional service enhancements at no extra cost

It is a rare example of a partnership where both the community and residents benefit simultaneously.

The Bigger Role of Construction Services

While telecommunications agreements may not traditionally fall under what people imagine as “construction services,” this project highlights the broader strategic role these teams play in modern community management.

Many Boards and community managers face projects that require specialized negotiation, vendor oversight, logistical coordination, and long-term planning — initiatives that often extend beyond the scope of day-to-day association management.

That is where Construction Services becomes invaluable.

At FishHawk Ranch, the team acted as both advisors and advocates — identifying opportunities, negotiating favorable terms, coordinating stakeholders, and helping the community maximize its buying power.

The success of the agreement reflects what experienced project support can accomplish when communities have access to the right expertise.

What Services Does RealManage Construction Services Provide?

• Full project management from planning through completion
• Vendor sourcing and contractor coordination
• Bid solicitation and contract negotiations
• Guidance on safety standards and code requirements
• Support with large insurance claims and settlements
• Access to a nationwide network of trusted vendors and service providers
• Coordination during storm recovery and emergency response situations
• Ongoing communication and logistical oversight throughout the project lifecycle

For many communities, these services become especially important during high-stakes or highly technical projects where the financial implications are substantial.

A Community-Focused Outcome

What makes the FishHawk Ranch story compelling is not simply the revenue generated. It is the mindset behind it.

The community found a way to transform everyday internet service into a long-term asset for homeowners. Instead of approaching connectivity as a routine operational expense, the Board explored how strategic partnerships could improve resident experience while strengthening the association financially.

That kind of forward-thinking approach requires more than good intentions. It requires experienced guidance, strong vendor relationships, and the ability to negotiate from a position of knowledge and scale.

In this case, Construction Services helped make that possible.

And for FishHawk Ranch residents, the impact will continue to be felt for years to come.

Frequently Asked Questions

What services does Construction Services provide for community associations?

Construction Services provides project oversight, contractor coordination, proposal reviews, vendor sourcing, negotiations, and ongoing communication to help Boards and managers make informed decisions.

When should a Board or community manager involve Construction Services?

Construction Services should be involved when a project becomes more complex than routine maintenance — especially for structural concerns, roofing, drainage, insurance restoration, telecom projects, and major capital improvements.

How is Construction Services different from routine maintenance support?

Construction Services supports larger, more complex community projects rather than day-to-day maintenance tasks. The team helps manage projects that require specialized oversight, vendor coordination, proposal reviews, and Board-level decision support.

Can Construction Services help with insurance claims?

Yes. Construction Services supports communities through large-loss insurance claims by coordinating vendors, organizing documentation, and helping manage restoration-related activity.

Does Construction Services help communities save money?

Yes. The team helps communities save money by reviewing vendor proposals, identifying savings opportunities, improving project planning, and helping avoid costly mistakes.

What types of projects does Construction Services handle?

Construction Services supports roofing projects, structural repairs, drainage issues, lighting upgrades, disaster recovery, reserve projects, telecom improvements, insurance restoration, and other large-scale community improvements.

How can communities contact Construction Services?

Community Managers and Boards can contact the Construction Services team at ConstructionServices@CiraMail.com for support with evaluating, planning, or coordinating qualifying projects.